Privacy Policy

Last Updated: June 29, 2026

1. Introduction

Welcome to Ondar. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and share your personal data when you use our website and services, specifically tailored for WhatsApp commerce operations in Nigeria.

2. The Data We Collect

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

  • Identity Data: includes first name, last name, username or similar identifier.
  • Contact Data: includes billing address, delivery address, email address and WhatsApp telephone numbers.
  • Transaction Data: includes details about payments to and from you and other details of products and services you have purchased from us or sold through our platform.

3. How We Use Your Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data to provide our services to you, to manage your account, to process transactions securely, and to communicate with you about your account.

4. WhatsApp Integration

Ondar facilitates the creation of pre-filled WhatsApp messages to streamline your sales process. We do not intercept, read, or store the contents of your private WhatsApp conversations. The data transmitted to WhatsApp is governed by WhatsApp's own Privacy Policy.

5. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at:
Email: support@ondar.ng
Address: Lagos, Nigeria.